Terms & Conditions

These Terms & Conditions govern your use of armora.us (the "Site") and any order you place with ARMORA ("we", "us"). By browsing the Site or placing an order, you agree to these terms. Please read them before ordering.

1. Who We Are

ARMORA is an Egypt-based retailer of iPhone accessories — screen protection, cases, charging and power products. All orders are fulfilled from within Egypt.

Email: armoraegypt@outlook.com · WhatsApp: 01037774785 · Hours: daily 10:00 – 24:00 (Cairo time)

2. Eligibility

You must be at least 18 years old, or have the consent of a parent or guardian, to place an order. You confirm that the delivery and contact details you provide are accurate and belong to you or to someone who has agreed to receive the order.

3. Products & Descriptions

We work hard to describe our products accurately, including thickness, materials and device compatibility. Product photography is illustrative; slight variation in colour or finish may occur between screens and the physical item.

Compatibility is your responsibility to confirm. Please check that the model listed on the product page matches your device before ordering. If you are unsure, message us on WhatsApp and we will confirm before you buy.

4. Pricing & Payment

All prices are shown in Egyptian Pounds (EGP).
We accept cash on delivery, InstaPay and Vodafone Cash, selectable at checkout.
Prices, offers and bundle contents may change at any time. The price that applies to your order is the price displayed at the moment you complete checkout.
If a product is listed at an obviously incorrect price due to a technical or human error, we may cancel the order and refund you in full rather than fulfil it. We will contact you first.

5. Orders & Acceptance

Your order is an offer to buy. A confirmation message is an acknowledgement that we received it, not acceptance. The contract is formed when we dispatch the order. We may decline or cancel an order if the item is out of stock, the address cannot be served by our courier, the order appears fraudulent, or there has been a pricing error.

6. Shipping & Delivery

Shipping is free on every order across Egypt, with no minimum. Estimated transit times after dispatch:

Cairo, Giza, Alexandria — 1–2 business days
Upper Egypt and Canal cities — 2–3 business days
Remote and border governorates — 3–5 business days

Business days exclude Friday and public holidays. These are estimates, not guarantees; courier delays, weather and address issues can extend them. Risk of loss passes to you on delivery.

If the courier cannot reach you after reasonable attempts, the order may be returned to us. We will contact you to arrange redelivery.

7. Returns & Refunds

Returns, replacements and refunds are governed by our Refund & Return Policy, which forms part of these terms. In summary: 14 days to return an unused item in its original packaging, and 48 hours to report an item that arrived damaged or wrong.

8. Warranty & Liability

Our products carry a 1-month (30-day) free replacement warranty covering manufacturing defects, coating peel, adhesive faults and touch-sensitivity problems. It does not cover a protector cracked by a drop, accidental damage, normal wear or misuse. After the warranty month, the ARMORA Loyalty Program gives you 50% off any replacement, unlimited times. Full detail is in the Refund & Return Policy.

ARMORA accessories are protective products, not guarantees against damage. Drop-test and hardness figures are laboratory results under controlled conditions and do not promise the same outcome in real use. We are not liable for damage to your device, its screen, its camera, or any data on it. To the fullest extent permitted by Egyptian law, our total liability arising from an order is limited to the amount you paid for that order.

9. Promotions & Discount Codes

Discount codes are single-use per customer unless stated otherwise, cannot be combined unless stated otherwise, have no cash value, and may be withdrawn at any time. Bundles are sold as a set and are returned as a set.

10. Reviews & Submitted Content

Reviews published on this Site are submitted by real ARMORA customers. If you submit a review, photo or comment, you grant us a non-exclusive right to display it on the Site and our channels. We may remove content that is abusive, unlawful or misleading. We do not publish reviews we have not received from a customer.

11. Intellectual Property

The ARMORA name, logo, product photography, copy and site design are our property and may not be copied, reproduced or used commercially without written permission. Apple, iPhone and MagSafe are trademarks of Apple Inc. ARMORA is not affiliated with, endorsed by, or sponsored by Apple Inc.

12. Acceptable Use

You agree not to use the Site to place fraudulent orders, to interfere with its operation or security, to scrape or copy its content at scale, or to submit false or abusive content through our forms.

13. Privacy

How we handle your personal information is explained in our Privacy Policy.

14. Changes to These Terms

We may update these terms at any time. The version published on this page at the time you place an order is the version that applies to that order.

15. Governing Law

These terms are governed by the laws of the Arab Republic of Egypt, and the Egyptian courts have jurisdiction over any dispute. Nothing here limits your rights under Consumer Protection Law No. 181 of 2018.