Warranty
Every ARMORA product is covered by a 1-month (30-day) free replacement warranty, starting the day your order is delivered.
What the warranty covers
- Manufacturing defects of any kind
- Premature coating peel or wear
- Adhesive-layer faults — bubbles that will not clear, edges that will not seat
- Dead or unresponsive touch zones caused by the protector
- Misaligned or incorrect cut-outs
- Frame or hardware faults on cases, chargers and lens protectors
What the warranty does not cover
- A protector cracked by a drop or impact. Absorbing that impact instead of your screen is exactly what the product is for — a cracked protector means it did its job.
- Accidental damage, liquid damage, or normal wear over time
- Misuse, disassembly, or repair attempted by anyone other than ARMORA
- Products bought from any seller other than ARMORA
ARMORA Loyalty Program — 50% off replacements, forever
Once the warranty month is over, you are not back to full price. Any ARMORA customer can replace an ARMORA product at 50% off, as many times as needed, for as long as you own the device.
To use it, message us on WhatsApp with the order number from your original purchase.
How to claim
- Message us on WhatsApp at 01037774785.
- Send your order number plus a clear photo or short video of the issue.
- We confirm the claim, usually the same day.
- A free replacement ships within 24 hours of confirmation.
You do not need to send the faulty item back first for a warranty claim — the photo is enough.
Warranty vs. returns
They are two different things:
- Return (14 days): you changed your mind. The item must be unused and in its original packaging. See the Refund & Return Policy.
- Warranty (30 days): the item is faulty. We replace it free, no return needed.
- Damaged or wrong on arrival (48 hours): tell us straight away and we replace or refund in full.
Contact
WhatsApp 01037774785 or email armoraegypt@outlook.com, daily 10:00 – 24:00 (Cairo time).