Warranty

Every ARMORA product is covered by a 1-month (30-day) free replacement warranty, starting the day your order is delivered.

What the warranty covers

  • Manufacturing defects of any kind
  • Premature coating peel or wear
  • Adhesive-layer faults — bubbles that will not clear, edges that will not seat
  • Dead or unresponsive touch zones caused by the protector
  • Misaligned or incorrect cut-outs
  • Frame or hardware faults on cases, chargers and lens protectors

What the warranty does not cover

  • A protector cracked by a drop or impact. Absorbing that impact instead of your screen is exactly what the product is for — a cracked protector means it did its job.
  • Accidental damage, liquid damage, or normal wear over time
  • Misuse, disassembly, or repair attempted by anyone other than ARMORA
  • Products bought from any seller other than ARMORA

ARMORA Loyalty Program — 50% off replacements, forever

Once the warranty month is over, you are not back to full price. Any ARMORA customer can replace an ARMORA product at 50% off, as many times as needed, for as long as you own the device.

To use it, message us on WhatsApp with the order number from your original purchase.

How to claim

  1. Message us on WhatsApp at 01037774785.
  2. Send your order number plus a clear photo or short video of the issue.
  3. We confirm the claim, usually the same day.
  4. A free replacement ships within 24 hours of confirmation.

You do not need to send the faulty item back first for a warranty claim — the photo is enough.

Warranty vs. returns

They are two different things:

  • Return (14 days): you changed your mind. The item must be unused and in its original packaging. See the Refund & Return Policy.
  • Warranty (30 days): the item is faulty. We replace it free, no return needed.
  • Damaged or wrong on arrival (48 hours): tell us straight away and we replace or refund in full.

Contact

WhatsApp 01037774785 or email armoraegypt@outlook.com, daily 10:00 – 24:00 (Cairo time).